Bike orders

Store opening policy
We are open! Its by appointment only at the moment so please book a time to come in for advise, test rides and to browse:
https://journal.tokyobike.co.uk/test-ride/

If you decide to order the bike online prior to your test ride (recommended at the moment in order to reserve a frame with the option to cancel anytime) you can choose accessories like baskets, mudguards, locks, lights etc. when you come to the store for your appointment.

Delivery / collection times
Please refer to the ‘delivery time’ stated on the product page. All bikes are assembled at the store so its the same time-frame whether you choose store collection (recommended) or or opt for delivery. You will always receive your bike 100% assembled and ready to ride either way.

Cycle to Work scheme
The Cycle to Work scheme allows you to save up to 42% on a bike and accessories for commuting to work.

1. Select your bike and accessories at our London store or online
2. Submit an application through your employer for a voucher or request a formal quote from tokyobike
3. Send your voucher to sales@tokyobike.co.uk and we’ll confirm your order with a collection date.

Please note that whilst stock is moving very quickly we recommend purchasing your bike online first to reserve the frame then requesting a refund once your voucher arrives – providing you present the voucher within 30 days of receiving the bike we will refund in full.

 

 

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